A 10-unit apartment complex owner in Petaluma faced high vacancy rates and long turnover periods, leading to inconsistent rental income and missed revenue opportunities. Despite being in a high-demand rental market, the property struggled due to poor marketing, ineffective tenant screening, and delayed maintenance responses.
After partnering with Axxa Property Management in Petaluma, the property achieved 100% occupancy within 45 days while securing high-quality, long-term tenants, reducing turnover costs, and stabilizing the owner’s cash flow.
Client Profile & Property Overview
- Client Profile: Owner of a 10-unit multifamily apartment complex.
- Location: Petaluma, CA.
- Property Type: 10-unit apartment building with a mix of 1- and 2-bedroom units.
- Previous Occupancy Rate: 70% before Axxa Property Management took over.
- New Occupancy Rate: 100% within 45 days of professional Petaluma property management.
- Challenge: Extended vacancy periods, high turnover, and difficulty attracting long-term tenants.
- Objective: Implement a proven Petaluma property management strategy to fill vacancies quickly and ensure long-term tenant stability.
Challenges Faced by the Property Owner
Before hiring Axxa Property Management in Petaluma, the owner faced three key challenges:
- High Vacancy Rates: Despite being in a strong rental market, the property had 3 out of 10 units vacant for over 3 months, leading to significant income loss.
- Attracting & Retaining Quality Tenants: The previous tenant screening process led to unreliable renters, resulting in frequent evictions and turnover costs.
- Inefficient Marketing Strategy: The owner had minimal online presence, outdated property listings, and lacked professional real estate photography to attract high-quality tenants.
These issues led to inconsistent cash flow and unnecessary financial losses, making the property less profitable despite high rental demand in Petaluma.
How Axxa Property Management in Petaluma Solved These Issues
✅ Strategic Property Marketing & Leasing
- Created high-quality rental listings with professional photography and virtual tours.
- Listed the property on high-traffic rental platforms, including Zillow, Apartments.com, and Craigslist.
- Conducted targeted digital advertising and social media promotions to attract qualified tenants quickly.
✅ Improved Tenant Screening & Placement
- Implemented rigorous tenant screening criteria, including credit checks, rental history verification, and employment screening.
- Ensured only high-quality, financially stable tenants were approved.
- Offered lease incentives for long-term tenants to reduce turnover.
✅ Proactive Maintenance & Tenant Retention Strategy
- Established a 24/7 maintenance request system, improving tenant satisfaction and response times.
- Implemented a preventative maintenance program, reducing unexpected repair costs.
- Enhanced tenant communication, ensuring quick responses to concerns and requests.
With these Petaluma property management solutions, the owner eliminated prolonged vacancies, reduced turnover, and improved tenant satisfaction, leading to a stronger-performing investment.
The Results: 100% Occupancy & Long-Term Tenant Stability
- Occupancy Rate Improvement: 70% → 100% within 45 days.
- Higher Tenant Quality: Secured reliable, long-term tenants, reducing eviction risk.
- Reduced Turnover Costs: Decreased vacancy-related expenses by 30% annually.
- Stronger Cash Flow: The owner saw a consistent, stabilized rental income.
This case study proves that hiring a professional Petaluma property management company is essential for multifamily property owners looking to increase occupancy and optimize rental income.
Why Petaluma Multifamily Owners Choose Axxa Property Management
Many Petaluma apartment owners struggle with high vacancies, tenant retention challenges, and financial uncertainty. Axxa Property Management in Petaluma provides:
✅ Expert marketing strategies to lease units faster
✅ Rigorous tenant screening to secure high-quality renters
✅ Full-service property management to reduce turnover & increase occupancy
✅ Proactive maintenance plans to improve tenant satisfaction & retention
If you’re dealing with vacancies or unreliable tenants, it’s time to work with Axxa Property Management in Petaluma.
Are You Struggling with Vacancies in Your Petaluma Apartment Complex?
If your multifamily property in Petaluma is underperforming due to high vacancies and frequent tenant turnover, Axxa Property Management in Petaluma can help.
📞 Call 707-370-4656 today or visit AxxaPropertyManagement.com to start leasing your units faster!